Cedar Adin (“we,” “our,” or “us”) is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with us in any way.

By using our services, you agree to the collection and use of your information in accordance with this policy. If you do not agree, please discontinue use of our services.

1. Information We Collect

We collect information that you voluntarily provide to us, as well as information collected automatically when you use our services.

a) Information You Provide Directly

Full name, email address, phone number, and physical address
Body measurements provided for made-to-order garments
Payment information (processed securely — we do not store full card details)
Design preferences, consultation notes, and order details
Photos or media you share with us for design reference or fitting purposes
Communications via email, WhatsApp, or other platforms

b) Information Collected Automatically

IP address and browser type
Pages visited and time spent on our website
Referring website or links clicked
Device type and operating system

c) Social Media & User Content

If you tag Cedar Adin or mention us on social media platforms such as Instagram, Facebook, or Twitter, or otherwise send us photos, we may collect and use that content as described in our Terms of Service (Clause 21). By doing so, you grant Cedar Adin a worldwide, perpetual, royalty-free licence to use, display, and reproduce such content for marketing and promotional purposes.

2. How We Use Your Information

We use the information we collect for the following purposes:

To process and fulfil your orders, including custom made-to-order garments
To communicate with you about your order, fittings, alterations, and consultations
To send you order confirmations, invoices, and shipping updates
To take and store your body measurements for production purposes
To improve our website, services, and customer experience
To market and promote Cedar Adin products, including through social media and email (where you have consented)
To comply with our legal and regulatory obligations
To investigate disputes or enforce our Terms of Service

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA) or the United Kingdom, we process your personal data under the following legal bases:

Contract performance — to fulfil your order or pre-contractual obligations
Legitimate interests — to improve our services, prevent fraud, and conduct marketing
Legal obligation — to comply with applicable laws and regulations
Consent — where you have given explicit consent (e.g., for marketing communications or use of your social media content)

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

Payment processors (e.g., Visa, Mastercard, PayPal) to complete transactions
Shipping and logistics providers to deliver your orders
Technology providers who support our website and business operations, bound by confidentiality obligations
Law enforcement or regulatory bodies where required by law

All third parties are required to handle your data in a manner consistent with this policy and applicable data protection laws.

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Order records, including measurements and correspondence, may be retained for up to 7 years for legal and business purposes. After that period, data is securely deleted or anonymised.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyse website traffic, and support our marketing activities. You can control or disable cookies through your browser settings; however, this may affect the functionality of our website.

7. International Transfers

As Cedar Adin ships worldwide, your personal data may be transferred to and processed in countries outside your own. We take appropriate measures to ensure such transfers comply with applicable data protection laws, including the use of standard contractual clauses where required.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Access — request a copy of the personal data we hold about you
Correction — request correction of inaccurate or incomplete data
Erasure — request deletion of your personal data, subject to legal retention requirements
Restriction — request that we limit how we use your data
Portability — request your data in a portable format
Objection — object to processing based on legitimate interests or for direct marketing
Withdrawal of consent — where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, please contact us at service@cedaradin.com. We will respond within the timeframe required by applicable law.

9. Children’s Privacy

Our services are not directed at individuals under the age of 16. We do not knowingly collect personal data from children. As stated in our Terms of Service, by placing an order you confirm you are at least 16 years old. If we become aware that we have collected data from a minor without parental consent, we will delete it promptly.

10. Security of Your Information

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. Payment information is processed through secure, encrypted channels. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

11. Body Measurements & Sensitive Data

Body measurements collected for made-to-order garments are treated with particular care. They are used solely for production purposes and are not shared with third parties except as necessary to fulfil your order. You may request deletion of your measurements at any time by contacting us, subject to any outstanding orders.

12. Third-Party Links

Our website may contain links to third-party websites, including social media platforms. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

13. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. We will notify you of significant changes by posting the updated policy on our website with a revised effective date. Your continued use of our services after any changes constitutes your acceptance of the updated policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Cedar Adin

Email: Hello@cedaradin.com

WhatsApp: As listed on our website

Website: www.cedaradin.com